Refund policy
Return and Refund Policy
1. All Sales are Final
Due to the nature of our items (vintage, rare, collectible, and one-of-a-kind), all sales are considered final. We do not accept returns, exchanges, or refunds for change of mind, buyer’s remorse, incorrect selection, or incompatibility.
2. Eligible Cases for Return or Refund
Returns or refunds will only be accepted under the following conditions:
- The item received is significantly different from the description or photos.
- The item arrived damaged during shipping.
Customers must contact us within 7 days of delivery and provide clear photographs of the item, packaging, and shipping label.
3. EU Right of Withdrawal
Customers located in the European Union have the legal right to withdraw from their purchase within 14 days of receiving the item. In such cases:
- The buyer is responsible for return shipping costs.
- Import duties, VAT, customs fees, and original shipping costs are non-refundable.
- The item must be returned unused and in the same condition as originally shipped.
4. Return Shipping Responsibility
If the return is approved due to seller error (wrong item sent) or verified shipping damage, we will cover the return shipping cost. We are not responsible for damage caused after delivery.
5. Refund Processing
Refunds will be issued after the returned item has been received and inspected. Refunds will be processed to the original payment method. Original shipping costs are non-refundable unless the return is caused by seller error.
6. Refused Delivery or Unpaid Customs Fees
Orders refused by the buyer, abandoned, or returned due to unpaid customs duties, taxes, or failed delivery attempts are not eligible for refund.
7. Order Cancellations
Orders cannot be canceled once shipment preparation has begun. If cancellation is required, please contact us immediately after placing your order.